Our Commitment and Your Data

Effective Date: July 20th, 2025

Our Commitment to Privacy

The TRT Clinic, LLC ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you interact with our services or visit our website.

Information We Collect

We may collect the following types of Personal Information:

Personal Identifiers: Name, contact information (email, phone number, address), date of birth.
Protected Health Information (PHI): Medical history, lab results, treatment plans, and other health-related data.
Other Information: Information you provide through forms, surveys, or communications with us.

How We Use Your Information

We may use your Personal Information for the following purposes:

Treatment: To provide, coordinate, or manage your healthcare and related services.
Payment: To bill for services and process payments. However, you may request to be billed for any charges to avoid disclosure of your information in an insurance claim. We would be obligated, and compliant with not disclosing your information.
Healthcare Operations: To improve the quality of our services, conduct research, and train staff.
Communication: To communicate with you about appointments, treatment options, and other healthcare-related matters.
Marketing: To send you information about our services, promotions, or events (only with your explicit consent).

Disclosure of Your Information?

We may disclose your Personal Information to:

Other Healthcare Providers: Involved in your care or for consultation purposes.
Business Associates: Who perform functions on our behalf, such as billing or lab services.
Legal Authorities: As required by law or to comply with a court order or subpoena.

Please note: No mobile opt-in or text message consent will be shared with third parties or affiliates.

Communication Preferences

When you interact with TRT Clinic LLC, we may send you both email and SMS messages for conversational, informational, or promotional purposes.

If you consent to receive email and SMS messages from TRT Clinic LLC, you agree to receive conversational, informational, or promotional email and SMS messages from us.

Reply STOP to opt-out; reply HELP for support.
Message & data rates may apply.
Messaging frequency may vary.

Your Rights

You have the right to:

Access and Request Copies: Of your medical records.
Amend: Your medical records if you believe they are inaccurate.
Request Restrictions: On the use or disclosure of your PHI (subject to certain limitations).
Receive an Accounting: Of disclosures of your PHI.
Revoke Authorization: For the use or disclosure of your PHI (for future disclosures).

Security

We implement reasonable safeguards to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction.

Website

Our website may use cookies and similar technologies to enhance your experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

If you have any questions or concerns about our Privacy Policy or practices,

please contact us at 815-200-4770.